CISC 360 FAQ (2024)

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CISC 360

Frequently Asked Questions

What text books will we be using? There are optional textbooks available:

IT Essentials Course Booklet, Version 7

Publisher: Cisco Press, 2019

Textbook ISBN-13: 978-0-13-561203-3

What is the recommended list of tools?

These Electrostatic discharge (ESD) tools will help with static build up.

Antistatic wrist strap:This protects computer equipment when grounded to a computer chassis.
Antistatic mat:This protects computer equipment by preventing static electricity from accumulating on the hardware or on the technician.

These tools will aid with hardware repairs.

Flat-head screwdriver:Used to tighten or loosen slotted screws.
Phillips-head screwdriver:Used to tighten or loosen cross-headed screws.
Torx screwdriver:Used to tighten or loosen screws that have a star-like depression on the top, a feature that is mainly found on laptops.
Hex driver:Used to tighten or loosen nuts in the same way that a screwdriver tightens or loosens screws (sometimes called a nut driver).
Needle-nose pliers:Used to hold small parts.
Wire cutters:Used to strip and cut wires.
Tweezers:Used to manipulate small parts.
Part retriever:Used to retrieve parts from locations that are too small for your hand to fit.
Flashlight:Used to light up areas that you cannot see well.
Wire stripper:A wire stripper is used to remove the insulation from wire so that it can be twisted to other wires or crimped to connectors to make a cable.
Compressed air:Used to blow dust away from components.

What industry certifications can you take for this course?

CompTIA:The course's content and labs encompass new technologies and help you prepare for the CompTIA A+ certification exams codes, 220-1001 (Core 1) & 220-1002 (Core 2).

For information on applying for CompTIA A+ certification, visit www.comptia.org